CORONAVIRUS COVID 2019
DUE TO THE SPREAD OF THE CORONAVIRUS, WE HAVE SUSPENDED ROUTINE APPOINTMENTS. PATIENTS NEEDING AN APPOINTMENT WILL BE OFFERED A TELEPHONE CONSULTATION OR VIDEO CONSULTATION INSTEAD. IF YOU HAVE A FEVER OR COUGH, PLEASE DO NOT ATTEND THE SURGERY.
The NHS is well prepared for outbreaks of new infectious diseases and has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The NHS has put in place measures to ensure the safety of patients and staff which may mean your patient experience is subject to change.
The Chief Medical Officer announced on Friday 13 March that the country is moving into the ‘Delay’ stage of the response to coronavirus (Covid-19).
The new advice issued by the Chief Medical Officer is to stay at home for 7 days if you have either:
- a high temperature or
- a new continuous cough
Do not go to a GP surgery, pharmacy or a hospital. You do not need to contact 111 to tell them you're staying at home.
Use the NHS 111 online coronavirus service if:
- you feel you cannot cope with your symptoms at home • your condition gets worse • your symptoms do not get better after 7 days
Only call 111 if you cannot get help online.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
Information remains subject to regular change and updates.
You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus
For asthma advice - visit https://www.asthma.org.uk/coronavirus
If you need to self-certificate for 7 days you can find information about this here https://roundstonesurgery.co.uk/page1.aspx?p=2&t=4
COMMUNITY SUPPORT INFORMATION - TROWBRIDGE AREA
For contact telephone numbers click on the link. Telephone Contact numbers
Medication Requests via POD (Prescription Ordering Direct)
If you are unable to get through on the telephone lines please email your request to firstname.lastname@example.org
By sending this e-mail you have given your consent for POD staff to access your medical records in order to process your prescription request.
You will not receive confirmation but can assume the prescription request should be ready for collection in one week.
If your prescription request is urgent can you please telephone the POD in the usual way to ensure it is dealt with the same day.
The essential information required is :
- Any changes from usual (e.g. going on holiday, or a different pharmacy).
If any of these details are missing it will delay processing of your request.
Please note all e-mails will be deleted after one month.
BSW Prescription Ordering Direct (POD) Service