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Struggling with Hayfever?

There are things you should do;

  1. Clothing/towels/bedding should be dried indoors
  2. Wear a hat and sunglasses when outside, and when possible shower and change when you go back indoors
  3. Keep bedroom windows closed at night (the pollen rises with the hot air during the day and comes back down with cooler air at night)

Visit the Pharmacy;

  1. Nasal Steroids are the most effective treatment for hayfever but need to be used consistently and correctly
  2. Saline Nasal Rinse  has also been shown to help
  3. Over the Counter Antihistamines can help some people as can hayfever eye drops

The Pharmacist can advise you on brands and prices


If all these measures are being used consistently they should offer some relief. However if you are still continuing to really struggle or if you are wheezy, them please contact the surgery for help.


Wearing of Face Masks

We respectfully request that patients who have pre-booked appointments with any of our nursing staff wear a suitable face covering when they attend the surgery to protect themselves and our staff.  Thank you.

Dr Catrinel Wright's Blog

Dr Wright has written some helpful advice for those struggling with mental health issues during the current pandemic.  Please click here to read it. 


For contact telephone numbers click on the link.  Telephone Contact numbers

Wiltshire Wellbeing Hub Information


During the current pandemic our main aim is to prevent our patients catching the Coronavirus.

ALL appointments will now be via the telephone, if the clinician feels that a further appointment is necessary they will arrange this for you.

PLEASE DO NOT COME TO THE SURGERY unless you have a pre-arranged face to face appointment.  

All general enquiries or requests should be made over the telephone.

This situation is likely to continue for a number of weeks, thank you for your understanding.


Information remains subject to regular change and updates.

You can find the latest information and advice from Public Health England at

For asthma advice - visit


If you need to self-certificate for 7 days you can find information about this here

 Medication Requests via POD (Prescription Ordering Direct)

If you are unable to get through on the telephone lines please email your request to


By sending this e-mail you have given your consent for POD staff to access your medical records in order to process your prescription request.

You will not receive confirmation but can assume the prescription request should be ready for collection in one week.  


If your prescription request is urgent can you please telephone the POD in the usual way to ensure it is dealt with the same day.


The essential information required is :

  • GP practice
  • Name
  • Date of birth
  • Medicines required
  • Your usual pharmacy
  • Any changes from usual (e.g. going on holiday, or a different pharmacy).


If any of these details are missing it will delay processing of your request.


Please note all e-mails will be deleted after one month.


Thank you


BSW Prescription Ordering Direct (POD) Service


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